Grievance Overview
Procedures for filing grievances of or related to local, area and section play shall follow the rules established in the USTA League regulations as set forth for championship play. Grievance filings are NOT confidential. All information submitted to USTA Florida staff, concerning the matter, is shared with all parties named in the grievance and the volunteer appointed grievance committee.
Grievances
A Grievance is defined as a “written formal complaint regarding an alleged violation of regulation or procedure.” Any league captain, coordinator or member of a championship committee has the right to file a NTRP Grievance against a player and/or captain. The grievance will claim that the player and/or captain committed or condoned obtaining a Self Rate or possesses a rating which is at a lower NTRP level but has demonstrated the ability to compete at a higher NTRP level. League administrators are not required to accept such filings unless the specific claims within the grievance meet certain conditions. The items listed below suggest a framework for administrators to use to judge the admissibility of such filings.
3.02 GRIEVANCE TYPES
3.02A General Grievance.
Any grievance, other than those defined in Regulation 3.02B Administrative Grievance, 3.02C National League Grievance, 3.02D Eligibility Grievance and 3.02E NTRP Grievance, alleging a violation of (i) the USTA Constitution and Bylaws; (ii) the USTA LEAGUE REGULATIONS; (iii) the FRIEND AT COURT – The USTA Handbook of Tennis Rules and Regulations including THE CODE and Wheelchair Rules of Tennis (unless modified by these USTA LEAGUE REGULATIONS); or (iv) the standards of good conduct, fair play, and good sportsmanship, shall constitute a General Grievance.
3.02B Administrative Grievance.
Any grievance pertaining to administration of the League Program at any level shall constitute an Administrative Grievance. Captains and committee members are not subject to Administrative Grievances.
3.02C National League Grievance.
The only National League Grievance that can be filed is an Administrative Grievance against the National League Administrator.
3.02D Eligibility Grievance.
Any grievance, other than an NTRP Grievance, contending that a player and/or team has failed to meet eligibility requirements to participate in the USTA League, shall constitute an Eligibility Grievance.
3.02E NTRP Grievance.
Any grievance contending that a player’s NTRP level is lower than his/her actual skill level shall constitute an NTRP Grievance. (See Reg. 3.03E(1) Players Subject to NTRP Grievances.)